What is the difference between mediation and facilitation?
Mediation is a voluntary process. Facilitation is initially voluntary, the parties having agreed to it, and is then made an order of court, also by agreement. The facilitator is appointed in terms of the Court Order. In mediation, the parents come to agreement regarding an issue. In facilitation, the facilitator will always first attempt to mediate a dispute between the parents, but, if they cannot come to agreement, the facilitator has the authority to make a decision that is binding on them.